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THE SCOTTISH ADVICE SERVICE FOR ADDITIONAL SUPPORT FOR LEARNING
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Helpline:
0845 123 2303
Opening hours:
Mon-Fri
9am-5pm
Web:
An interpreter can be arranged upon request

Enquire factsheets

 

  • Enquire factsheet 1: Record of Needs.
    This factsheet has been withdrawn. Please see factsheet 14 for the arrangements to transition from the old system to the new one.
  • Enquire factsheet 2: Planning children's and young people's learning
    Outlines the ways that schools can plan for your child's education. Includes information on personal learning planning (PLP), individualised educational programmes (IEPs), and co-ordinated support plans (CSPs).
    Download factsheet 2 as PDF (79KB)*  | View factsheet 2 as HTML*
  • Enquire factsheet 3: Choosing a school
    Provides advice and information on how to choose a suitable school. Examples of questions to ask when visiting schools are also provided.
    Download factsheet 3 as PDF (72KB)*  |  View factsheet 3 as HTML*
  • Enquire factsheet 4: Placing requests
    Explains how to make a placing request, why requests can be refused and what to do if this happens. Includes information on related transport issues.
    Download factsheet 4 as PDF (369 KB)* |  View factsheet 4 as HTML*
  • Enquire factsheet 5: Resolving disagreements
    Describes the processes currently available to resolve disputes and how to access them: Mediation, EACs, External Independent Adjudication, Additional Support Needs Tribunals, Appeals to the Sherrif Court and Court of Session. Also includes further sources of information.
    Download factsheet 5 as PDF (353 KB)*  |  View factsheet 5 as HTML*
  • Enquire factsheet 6: Parental participation in meetings
    Outlines what educations authorities and schools must and should do to involve parents of children with additional support needs in their child's education. Also advises on good practice for participation in meetings.
    Download factsheet 6 as PDF (295KB)*  |  View factsheet 6 as HTML*
  • Enquire factsheet 7: Transport to school
    Contains general information about who is entitled to transport to school. Outlines what the duties, powers and responsibilities are and covers the issue of child safety.
    Download factsheet 7 as PDF (272 KB)* |  View factsheet 7 as HTML*
  • Enquire factsheet 8: Roles and responsibilities in additional support for learning
    Explains the roles and responsibilities of the various people involved in each stage of the process of providing support to children and young people.
    Download factsheet 8 as PDF (80KB)* |  View factsheet 8 as HTML*
  • Enquire factsheet 9: Mediation
    Informs parents, carers and young people about mediation and the legal requirements on education authorities to provide mediation services.
    Download factsheet 9 as PDF (246 KB)* |  View factsheet 9 as HTML*
  • Enquire factsheet 10: School attendance
    Provides information on what to do if school attendance is an issue and outlines provisions that can be made.
    Download factsheet 10 as PDF (296 KB)* |  View factsheet 10 as HTML*
  • Enquire factsheet 11: Early years education
    Provides practical advice and information on the types of services available, including details of extra help and support you can expect to receive if your child has additional support needs.
    Download factsheet 11 as PDF (369 KB)* |  View factsheet 11 as HTML*
  • Enquire factsheet 12: Exclusion from school
    Explains what exclusion means, outlines exclusion procedures and gives information on the responsibilities of education authorities including alternative provision.
    Download factsheet 12 as PDF (321KB)* |  View factsheet 12 as HTML*
  • Enquire factsheet 13: Dispute resolution
    The ASL Act introduced dispute resolution as a means of resolving disagreements. This factsheet provides information on the procedures and timescales involved in dispute resolution.
    Download factsheet 13 as PDF (429KB)* |  View factsheet 13 as HTML*
  • Enquire factsheet 14: Moving to additional support for learning
    Describes the arrangements for changing over from special educational needs legislation to the additional support for learning act. This includes information about Records of Needs.
    Download factsheet 14 as PDF (170KB)* | View factsheet 14 as HTML*
  • Enquire factsheet 15: Co-ordinated support plans (CSPs)
    Describes what a CSP is and the process for requesting an assessment.
    Download factsheet 15 as PDF (373KB)* | View factsheet 15 as HTML*
  • Enquire factsheet 16: Leaving school and deciding what to do at 16+
    An overview of the different options available to young people with additional support needs after 16.
    Download factsheet 16 as PDF (435KB)* | View factsheet 16 as HTML*
  • Enquire factsheet 17: Education and disability rights
    An overview of the laws that affect the education of all children, including disabled children and children with additional support needs.
    Download factsheet 17 as PDF (78KB)* | View factsheet 17 as HTML*
  • General responsibilities factsheet
    A one-page outline of some general responsibilities in education.
    Download the general responsibilities factsheet as PDF (81KB)*

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Enquire is managed by Children in Scotland and funded by the Scottish Government.
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Helpline Contact Details
Helpline: 0845 123 2303#
Member of the Telephone Helplines Association  
An interpreter can be arranged upon request
Monday 9am to 5pm
Tuesday 9am to 5pm
Wednesday 9am to 5pm
Thursday 9am to 5pm
Friday 9am to 5pm
Textphone: 0131 222 2439
Web: Online Enquiry Form